Client
A US-based healthcare service provider dedicated to empowering patients and their families. It prioritizes eliminating unnecessary paperwork and hassles for a smoother healthcare experience.
- The lack of doctor availability information made it difficult for patients to schedule appointments.
- Significant time of provider’s staff was allocated to managing appointment scheduling, reducing their focus on patient care.
- Created a web application using React, Node, PostgreSQL which integrated with all top EHRs to enable patients to book 1-touch healthcare appointments directly from the providers’ Google My Business, Facebook, and Instagram accounts.
- Developed AI models to match patients with the perfect healthcare providers based on their symptoms, location & availability.
- Integrated scheduled appointments with patient’s personal calendar, reducing the risk of missed appointments.
- The platform allows secure communication between patients and providers for appointment confirmation and pre-visit information exchange.
- By providing a convenient and transparent booking process with real-time availability, the solution has significantly reduced missed appointments, optimizing provider schedules.
- The multi-platform booking solution increases healthcare provider’s visibility online. This attracts new patients and fosters a more convenient healthcare experience for existing patients.
